How to Fix Common Problems with MS Word documents. How do you save your document? This problem is related to. Or use a template that you've already built. On the Format pop-up menu, click Word Template (.dotx). In the Save As box, type the name that you want to use for the new template, and then click Save. Unless you select a different location, the template is saved in /Users/ username/Library/Application Support/Microsoft/Office/User Templates/My Templates. Apple Communities, I have the identical issue. After deleting a folder and everything appears to be okay. Go to Microsoft Word and Click New Template 2. Right-click a template you made and selected show in finder. Delete a folder name 'normal' and do not empty the trash (so that you can restore if something went wrong). Force quit Microsoft Word. Restart Microsoft Word and it should work. Everything turns out fine and the 'Word cannot open the existing global template Normal.Dotm' pop-up no longer appears when I open Microsoft Office. ![]() ![]() ****This solution does not guarantee the best outcome and do it at your risk.**** Danyaoo Jul 19, 2016 5:49 PM. This might be a little late but figure to put in my 2 cent. I'm a IT admin and had to deal with the same problem for an employee recently. Turns out the problem was caused by the user accidentally renaming the Macintosh HD on the desktop to something else. Oddly enough it doesn't affect the Mac from booting up and still allows you to open most apps except for programs like Office. ![]() ![]() Changing the name back to 'Macintosh HD' fixed it for me. Give this a try before doing something drastic like reformatting the computer. Dec 13, 2016 6:55 AM. Apple Footer This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.
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